Responsibilities Of After-sales Maintenance Personnel For Lifting And Sliding Puzzle Parking Equipment

With the development of the economy, lifting and sliding parking equipment appeared in the streets. The number of lifting and sliding parking equipment is increasing, and due to the increased safety problems caused by poor maintenance, regular maintenance of lifting and sliding parking equipment is becoming more and more important. The lifting and translation parking equipment industry is a special equipment industry. The maintenance of the lifting and translation parking equipment also requires professional maintenance personnel to take charge. What kind of work does the maintenance staff need to do for the maintenance of the lifting and translation parking equipment?

1. Responsible for the after-sales service of the garage under its jurisdiction. According to the requirements, do the monthly, quarterly and annual regular maintenance of the garage under your jurisdiction, and fill in various maintenance forms truthfully, make maintenance records and establish files;

2. Responsible for training customers on parking equipment instructions, correct parking common sense, etc .;

3. Responsible for collecting garage operation quality information, recording various problems during the use of the product, analyzing the reasons, and putting forward suggestions for improvement;

4. Responsible for handling unexpected accidents of parking equipment, such as breakdowns, trucks, and equipment damage. Immediately after receiving the task, rush to the scene and troubleshoot to reduce customer complaints and complaints;

5. Actively coordinate and communicate with users and parking customers, establish a good cooperative relationship, and be responsible for signing paid maintenance contracts for parking equipment and collection of maintenance costs with users.

The above is the duty of a maintenance person who lifts and moves the parking equipment. An excellent maintenance technician should communicate well with the customer and maintain a good relationship to make the lifting, translation, and puzzle parking equipment run smoothly.